Forum - Unable to Claim Goldsea Seasonal Rewards

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Forums Bug Reports Unable to Claim Goldsea Seasonal Rewards

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11 months ago

Vissyn

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Unable to Claim Goldsea Seasonal Rewards

I'm running Windows 10, using Firefox. It says something went wrong when trying to claim rewards.

Edit- Cleaing the Cached data and cookies doesn't allow me to claim it either.

Edit Edit- I also bought the pebble path, as Katastropy states.

(Edited)

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11 months ago

Skywalker

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I'm also having this issue :')

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11 months ago

MysteryYan

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I'm experiencing this too.

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11 months ago

MelancholyCat

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Same here.

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11 months ago

katastrophy

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I'm running windows 11, chrome, on HP laptop. I bought the pebble path expansion and did nothing else. It says claim 20 rewards and I haven't started playing yet. When I tried to claim the rewards it said something went wrong while claiming rewards. I have hit refresh many times and it still says claim 20 rewards. It seems like it has been about 45 minutes

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11 months ago

Stellori

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I'm running windows 11, chrome, on HP laptop. I bought the pebble path expansion and did nothing else. It says claim 20 rewards and I haven't started playing yet. When I tried to claim the rewards it said something went wrong while claiming rewards. I have hit refresh many times and it still says claim 20 rewards. It seems like it has been about 45 minutes

Same here with the claim all (using a chromebook), can confirm.

(Edited)

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11 months ago

Autopilot

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I am also experiencing this!

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11 months ago

KD10PLJ

The Curious

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I have not unlocked pebble path. The first free reward (moonwater) says it's ready, but every time I click "claim 1 reward", it throws the "Something went wrong while claiming rewards" error. This error persisted after hard refresh.

I'm running Firefox.

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11 months ago

Einu

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Same here. It also seems I still have the quest progress from the last seasonal event.

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11 months ago

Disme

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I'm also experiencing this - bought the pebble path, can't claim any rewards even though i'm on tier 3 now.

I'm using firefox on a Macbook Air running Ventura OS.

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11 months ago

Alaunis

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Hey all, apologies for this bug. We've released a patch that should have hopefully remedied the issue. Claiming should work now, but please ping me if you are still experiencing issues.

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