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Forums Bug Reports [Fixed] Error accessing page -- "Sorry, something went wrong."

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4 months ago

spoot

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[Fixed] Error accessing page -- "Sorry, something went wrong."

Hello, since the update I've had some trouble getting into Campaign. Usually, the problem occurs at rollover and yesterday lasted for about 45 minutes. After, I could access campaign just fine. It isn't clear what changed, I thought maybe it was load/lag related. Last night, it happened again. Unfortunately waiting did not help. This morning, Campaign is still throwing the error. ^^

Firefox, PC.

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4 months ago

Aurelia

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I have also had this problem from time to time. I get a page saying Error when trying to access the Campaign. I often use mobile Safari.

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4 months ago

Mystic

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I've had this issue, but it doesn't usually last long for me. When I get it, I click around to some other pages and when I return it lets me in. It's not super common, but it's happened several times since the update. I'm on a laptop running Windows 11 and using Firefox (updated).

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4 months ago

Furuko

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I have that problem too. The longest it lasted was a few hours, and even after refreshing the pages and clearing my cookies, it wouldn't go away. Now, I have a 50% chance of getting the error, and I really don't know what causes it :(

(I use chrome on my computer)

(Edited)

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4 months ago

MystiTheWolf

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Using chrome on a computer, and I've encountered something similar. A refresh usually solves it, though...

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4 months ago

lalierre

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Similar problem, though I appear to be experiencing it much less frequently and for shorter durations than others. Only encountered it a few times on PC (chrome) and it resolved if I attempted to get to campaign via a different method (refresh page vs play menu vs clicking an explore activity). Haven’t had it last more than a minute myself and haven’t had the issue yet on Safari on mobile.

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4 months ago

Fangs

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Same with me, too. It will then be quite laggy when I do manage to do the campaign.

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4 months ago

spoot

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Bumping to update I'm still having this issue since the patch. I have not been able to access Campaign at all on Firefox, PC. ^^

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4 months ago

Lunar Howlers

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I just had this problem; campaign giving me the error page. Playing on an IPhone, in the Safari browser.

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4 months ago

JimJim

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I have released a patch to address this, please let me know if you are still experiencing any issues.

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4 months ago

FloatinInSpace

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Started having this issue this morning on Chrome for both PC and mobile- error still exists.

edit: Tried on the Edge browser and also throwing the same error. I think I was in Goldsea NG+2 when I got the error.

(Edited)

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