@Quiche

it has been twelve business days since i submitted my support ticket to alter the base art on May 26th, and i happen to know someone who got support only one day after they sent in the ticket on Jun 6th. Can you please look into this?

@Vaby Hi there, Vaby! I've gone and checked this up for you. The Support Team is working on getting this updated with the new files. I've been informed that it may take up to a month as they must defer a CA replacement to the Coding Team to fix it.

@Husky Sent back as requested!

Hi! I wanted to ask if there were any updates on when my redesigned sumi markings and brush were going to be updated with the new art I sent through email a while ago? Been waiting to relist them when they get updated but haven't heard anything back since the last email reply I got.

Hi,

Can you send Celestial Wings back? I just realized that one of the color layers was incorrect.

@JavaMP Hi there. I'll go and get this checked up for you. I should be back within 24 - 72 hours with a response.

@Vaylise Sending back as requested!

Can I replace some of the files on my custom apparel and keep my place in line so to speak?

@Jinghua You may request your files to be sent back and resubmit fixes. This will not alter your place in the line.

May I have my files sent back please? :> I forgot to blend some of the parts of the night sky! Thank you!